Production Plus Privacy Policy
Privacy Policy
Last Updated: September 29, 2026
Production Plus (“Production Plus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through Productionplus.com (the “Website”).
This Privacy Policy explains what information we collect, how and why we use it, how we work with third-party service providers, how long we retain information, and the rights available to individuals under applicable privacy and data protection laws.
This Privacy Policy does not mean that all processing of personal information is based on consent. Where applicable, we identify the legal basis for processing based on the specific purpose for which information is collected and used.
1. Who We Are
Production Plus is responsible for the processing of personal information collected through this Website.
For questions about this Privacy Policy, your personal information, or our privacy practices, please contact:
Production Plus
Production Plus Technologies, Inc.
124 Tower Dr.
Burr Ridge, IL 60527
info@productionplus.com
630-325-9666
2. Information We Collect
We may collect information that you provide directly to us and information that is automatically collected when you visit or interact with our Website.
Information You Provide
When you submit a form, contact us, request information, or otherwise interact with the Website, we may collect:
- Name
- Company or organization name
- Email address
- Phone number
- Information contained in your inquiry or message
- Other information you voluntarily provide
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Date and time of your visit
- Referring website or source
- Information about how you interact with the Website
This information may be collected through server logs, cookies, and similar technologies used to operate, secure, and improve the Website.
3. How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries and requests
- Communicating with prospective and existing clients
- Providing information about our services
- Managing Website form submissions
- Operating and maintaining the Website
- Monitoring Website security and performance
- Troubleshooting technical issues
- Improving our Website and services
- Sending marketing communications where permitted by applicable law
- Maintaining business and administrative records
- Complying with legal and regulatory obligations
- Protecting the security, rights, and property of Production Plus and others
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Legal Bases for Processing
Where applicable data protection laws, including the General Data Protection Regulation (“GDPR”), apply to our processing of personal information, we rely on an appropriate legal basis for each processing activity.
Depending on the circumstances, our legal bases may include:
Performance of a Contract
We may process personal information when necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.
Legitimate Interests
We may process personal information when necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
Examples may include responding to business inquiries, managing business relationships, maintaining Website security, preventing misuse of the Website, and improving our services and Website.
Consent
We may rely on consent where applicable law requires it. This may include certain marketing communications and certain cookies or technologies that are not necessary for the operation of the Website.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.
Legal Obligations
We may process personal information when necessary to comply with applicable laws, regulations, legal proceedings, or other legal obligations.
The applicable legal basis depends on the particular processing activity and the circumstances in which the information is collected.
5. Cookies and Website Consent
Our Website uses cookies and similar technologies that support Website functionality, security, performance, and, where permitted, analytics or other Website features.
Where applicable law requires consent for non-essential cookies or similar technologies, our Website provides visitors with the ability to make a choice regarding those technologies.
Visitors may choose to accept or reject non-essential cookies and similar technologies through the Website’s consent mechanism. Non-essential technologies subject to consent will not be activated before the visitor provides consent where such consent is required by applicable law.
Your Website Consent Rights
Where we rely on your consent for cookies or similar Website technologies, you have the right to:
- Accept or reject non-essential cookies and similar technologies;
- Withdraw or change your consent at any time;
- Make a new choice regarding your Website consent where consent-management tools allow;
- Decline non-essential tracking or similar technologies without being required to provide personal information solely for that purpose; and
- Receive information about the purposes for which consent is being requested.
Withdrawing or rejecting consent may affect certain non-essential Website functionality, but should not prevent access to portions of the Website that do not require those technologies.
Consent to cookies or Website technologies is separate from consent to receive marketing communications and separate from other legal bases we may rely on to process personal information.
6. Third-Party Service Providers
Production Plus uses third-party service providers to help us operate, maintain, secure, and improve our Website and business operations.
These providers may include companies that provide services such as:
- Website hosting and server infrastructure
- Content management and Website administration
- Contact and inquiry form processing
- Email and marketing communications
- Website analytics and performance monitoring
- Website security and fraud prevention
- Cloud storage and data management
- Technical support and maintenance
- Customer relationship management and business administration
Depending on the service being provided, these companies may process information such as IP addresses, browser and device information, Website activity, names, email addresses, phone numbers, company information, form submissions, and other information voluntarily provided through the Website.
Third-party providers generally process personal information on our behalf and only as reasonably necessary to provide their contracted services. Some third parties may also process information under their own privacy policies and legal obligations where applicable.
We take reasonable steps to select service providers that maintain appropriate safeguards for personal information and, where required by applicable law, enter into appropriate agreements governing the processing of personal information.
7. How We Share Personal Information
Production Plus does not sell or rent your personal information.
We may provide personal information to third-party service providers when necessary to operate our Website or conduct our business, as described above.
We may also disclose personal information:
- When required by law or legal process;
- In response to a lawful request from a governmental authority;
- When necessary to protect the rights, property, or safety of Production Plus, our clients, Website visitors, or others;
- When necessary to investigate fraud, security issues, or misuse of our Website; or
- In connection with a corporate transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, where permitted by applicable law.
8. International Data Transfers
Some third-party service providers we use may process or store personal information outside the country in which you reside.
As a result, personal information submitted through our Website may be transferred to or processed in countries that may have different data protection laws than your country of residence.
Where applicable law requires safeguards for international transfers, Production Plus will use appropriate legally recognized transfer mechanisms and safeguards.
9. Marketing Communications
Production Plus may use personal information to communicate with prospective and existing clients about our services and business.
Where applicable law requires prior consent for electronic marketing, we will obtain the required consent before sending marketing communications.
Marketing communications will include an appropriate method for unsubscribing or withdrawing consent. You may unsubscribe from marketing communications at any time.
Withdrawing consent from marketing communications does not affect the lawfulness of processing that occurred before consent was withdrawn.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, managing business relationships, providing services, maintaining business records, securing the Website, resolving disputes, and complying with legal obligations.
Retention periods vary depending on the type of information and the purpose for which it was collected.
For example, information submitted through a Website form may be retained for as long as reasonably necessary to respond to and manage the related inquiry or business relationship. Information may then be deleted, anonymized, or retained for a longer period when necessary for legitimate business or legal purposes.
Marketing information may be retained until an individual unsubscribes or withdraws consent, unless we have another lawful basis or legal obligation to retain the information.
We periodically review personal information and delete or anonymize information when it is no longer reasonably necessary for the applicable purpose, subject to legal and business requirements.
11. Your Privacy Rights
Depending on your location and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include:
- Access: The right to request access to personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of personal information in certain circumstances.
- Restriction: The right to request that we restrict processing in certain circumstances.
- Objection: The right to object to certain processing, including processing based on legitimate interests and, where applicable, direct marketing.
- Data portability: The right, where applicable, to receive certain personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of consent: The right to withdraw consent where processing is based on consent.
- Complaint: The right to lodge a complaint with a data protection authority if you believe your personal information has been processed in violation of applicable data protection law.
These rights are not absolute and may be subject to legal limitations and exceptions.
To exercise a privacy right, please contact Production Plus using the contact information provided in Section 1. We may request information necessary to verify your identity before processing certain requests.
12. Right to Complain to a Data Protection Authority
If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides a right to lodge a complaint with a data protection authority, you may contact the relevant supervisory or regulatory authority in your jurisdiction.
You have the right to seek assistance from the applicable data protection authority if you believe that your personal information has been processed in violation of applicable privacy or data protection law.
13. Data Security
Production Plus uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of personal information transmitted to or stored by us.
14. Third-Party Websites
Our Website may contain links to third-party websites or services.
This Privacy Policy applies only to Productionplus.com. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing personal information.
15. Children’s Privacy
Our Website is intended for a general business audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our Website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website technology, service providers, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Production Plus
Production Plus Technologies, Inc.
124 Tower Dr.
Burr Ridge, IL 60527
info@productionplus.com
630-325-9666